MySmart

Technology Solutions & Digital Innovation

ESL Implementation Project

Smart Retail Mauritius - Digital Transformation Initiative for Multiple Retail Chains

Submitted to: Kelley Hu - Minew Technologies

Date: September 17, 2025

Submitted by: Twahir Nuckcheddy, CEO

Executive Summary

Project Objective: Implement Electronic Shelf Label (ESL) and digital display systems across multiple sectors in Mauritius including retail chains, luxury hotels, healthcare facilities, and corporate environments to modernize operations, improve customer experience, and reduce operational costs across the entire economy.

52,000+

Digital Display Market Potential

$12.5M

5-Year Multi-Sector Value

320+

Target Organizations

15-18

Months ROI Timeline

Primary Client Portfolio

πŸͺ Lolo Hyper Market

Leading hypermarket chain in Mauritius

  • 6 hypermarket locations across the island
  • Store size: 3,000-12,000 sqm per location
  • 25,000+ SKUs requiring automated pricing
  • Current challenge: Overnight pricing updates

πŸ›’ Dreamprice Market

Popular supermarket chain focusing on competitive pricing

  • 4 modern supermarkets (Rose Hill, Quatre Bornes, Vacoas, Curepipe)
  • Store size: 1,500-4,500 sqm per location
  • Fast-moving consumer goods focus
  • Frequent promotional pricing changes

πŸ“± Additional Prospects

Growing pipeline of retail clients

  • Courts Mauritius (Electronics) - 5 locations
  • Galaxy Group Supermarkets - 8 locations
  • Winner's Supermarket Chain - 12 locations
  • Independent Pharmacy Network - 15+ stores

Comprehensive Market Opportunity Analysis

πŸ›’ Retail Sector - Primary Market

$2.8B

Total Retail Market Value

85+

Modern Retail Stores

45,000

Estimated ESL Tags Needed

$6.2M

3-Year Market Potential

🏨 Hospitality Sector - High-Value Opportunity

Mauritius Tourism Industry: 1.4M+ annual visitors, 120+ hotels and resorts

🍽️ Hotel Buffet & Restaurant Signage

  • 40+ luxury hotels with buffet restaurants
  • Menu displays: Multi-language (EN/FR/Chinese/Hindi)
  • Price updates: Seasonal menu changes, special events
  • Dietary information: Allergens, halal, vegan options
  • Market size: 2,500+ digital menu displays needed

πŸ›οΈ Conference & Event Spaces

  • 25+ business hotels with conference facilities
  • Room scheduling: Real-time meeting room status
  • Event signage: Dynamic conference schedules
  • Wayfinding: Digital directional signage
  • Market size: 800+ room displays needed
120+

Hotels & Resorts

3,300

Digital Displays Needed

$2.8M

Hospitality Market Value

35%

Higher Profit Margins

πŸ₯ Healthcare Sector - Emerging Opportunity

Mauritius Healthcare System: Growing private healthcare sector, medical tourism hub

πŸ‘¨β€βš•οΈ Private Clinics & Medical Centers

  • 85+ private clinics in urban areas
  • Doctor scheduling: Real-time availability updates
  • Room management: Consultation room assignments
  • Patient information: Queue management displays
  • Multilingual support: Patient communication in preferred language

πŸ₯ Hospitals & Medical Centers

  • 12 major hospitals (Apollo Bramwell, Clinique DarnΓ©, etc.)
  • Department signage: Dynamic ward and department information
  • Staff scheduling: Doctor/nurse shift displays
  • Emergency updates: Real-time status communication
  • Medical tourism: International patient services
97+

Healthcare Facilities

1,850

Digital Displays Needed

$1.6M

Healthcare Market Value

25%

Annual Growth Rate

🏒 Additional Market Segments

🏦 Financial Services

  • 25+ major banks with multiple branches
  • Queue management: Service wait times
  • Rate displays: Real-time exchange rates
  • Product information: Dynamic service offerings

πŸŽ“ Education Sector

  • University of Mauritius and private institutions
  • Classroom scheduling: Real-time room assignments
  • Event announcements: Campus-wide communications
  • Examination schedules: Dynamic timetable displays

🏒 Corporate Offices

  • Business parks in EbΓ¨ne and Port Louis
  • Meeting rooms: Real-time booking status
  • Employee information: Department directories
  • Company announcements: Internal communications

🚌 Transportation Hubs

  • Sir Seewoosagur Airport: Flight information
  • Bus terminals: Route and schedule displays
  • Taxi services: Dynamic pricing displays
  • Ferry services: Schedule and weather updates

πŸ“Š Total Addressable Market (TAM) - Mauritius

52,000+

Total ESL/Digital Displays

$12.5M

5-Year Market Potential

320+

Target Organizations

22%

Expected Annual Growth

🌍 Regional Expansion Opportunities

πŸ‡·πŸ‡ͺ Reunion Island

Population: 860,000 | Market: French territory, high purchasing power

Potential: 15,000+ digital displays, $4.2M market value

πŸ‡²πŸ‡¬ Madagascar

Population: 28M+ | Market: Emerging economy, growing retail sector

Potential: 25,000+ displays in major cities, $6.8M opportunity

πŸ‡ΈπŸ‡¨ Seychelles

Population: 98,000 | Market: Luxury tourism, high-end retail

Potential: 2,500+ displays, $1.5M premium market

Implementation Timeline

Q4 2025
Phase 1: Pilot Implementation

Lolo Hyper Market - Phoenix Branch: 4,200 ESL tags, 15 access points, SAP integration

Dreamprice Market - Rose Hill: 2,100 ESL tags, 8 access points, custom POS integration

Q1 2026
Optimization & Training

System testing, staff training, performance optimization, and client feedback integration

Q2-Q4 2026
Phase 2: Multi-Chain Rollout

Remaining Lolo and Dreamprice locations, Courts Mauritius pilot, 12,000+ additional tags

2027
Phase 3: Market Expansion

Independent retailers and pharmacy chains, 15,000+ tags for smaller format stores

Technical Requirements

πŸ”§ Integration Capabilities

  • SAP Retail (Lolo Hyper Market)
  • Custom Java-based POS (Dreamprice)
  • Sage Business Suite (Courts)
  • Independent pharmacy systems

🌑️ Environmental Considerations

  • Tropical climate performance (25-35Β°C)
  • High humidity resistance
  • UPS backup system compatibility
  • Large format store coverage

⚑ Feature Requirements

  • Multi-language support (EN/FR/Creole)
  • Multi-currency display
  • LED indicators for stock management
  • Real-time inventory levels
  • Remote diagnostic capabilities

Business Impact & ROI

Quantified Benefits Across All Clients

πŸ’° Cost Savings

$1,800-3,500/month per location in labor savings

90%+ accuracy improvement reducing pricing errors

⚑ Operational Efficiency

Same-day price change capability

70%+ reduction in pricing-related tasks

πŸ“ˆ Competitive Advantage

Real-time market-responsive pricing

Enhanced customer satisfaction

πŸ’Ž Investment Returns

$1.2M+ total investment potential

12-18 months payback period

Why Choose Minew Technology

πŸš€ Advanced Technology

Bluetooth 5.0 with superior range and battery life, proven performance in diverse retail environments

πŸ”§ Integration Flexibility

Robust APIs for diverse retail systems, comprehensive documentation and support

🌍 Global Experience

Proven track record in similar markets, understanding of tropical climate requirements

πŸ“ž Professional Support

Dedicated technical assistance, comprehensive training programs, ongoing maintenance support

Trial Requirements

Comprehensive Demo Kit for Market Evaluation

πŸ“± Hardware Requirements

  • 100 ESL tags (all size variants)
  • 3 Access points for coverage testing
  • Complete mounting accessories

πŸ’» Software Access

  • Full-featured management platform
  • Mobile applications (iOS/Android)
  • API documentation & sandbox

πŸ”¬ Testing Objectives

  • Performance in tropical conditions
  • Multi-POS system integration
  • Large store coverage validation